Service Exclusions
Pests & Issues We Do Not Treat
We believe in being upfront. Not every pest problem falls within standard pest control. This page lists all exclusions so you can find the right specialist quickly — without wasting a call.
WE DO NOT PROVIDE TREATMENT FOR:
These issues fall outside the scope of standard residential and commercial pest control. See the sections below for guidance on who to call instead.
If your pest is not listed above and you're unsure, call us at (773) 514-3531 — we'll point you in the right direction.
Why These Are Excluded
Understanding Each Exclusion Category
These exclusions fall into four broad categories: wildlife/animals requiring a licensed wildlife specialist, lawn pests requiring agronomic treatment, human medical conditions requiring a physician, and insects requiring source elimination rather than chemical treatment.
Wildlife & Animals
Raccoons, squirrels, chipmunks, woodchucks, snakes, lizards, and cats are handled by licensed wildlife removal operators or municipal animal control — not pest control technicians.
Who to call: Wisconsin DNR, local animal control, or a licensed wildlife removal company.
Lawn & Turf Pests
Aphids, snails, grubs, slugs, chiggers, and chinch bugs are lawn and turf pests that require agronomic or horticultural treatment programs — a different scope than structural pest control.
Who to call: A licensed lawn care service or turf agronomist. We do offer grub control as a separate lawn service.
Protected & Beneficial Insects
Honeybees are protected pollinators. Live bee colonies should be relocated, not exterminated. Bagworms and June bugs are ornamental/landscape pests best handled by arborists or landscapers.
Who to call: A local beekeeper or bee removal specialist for live colony relocation.
Drain & Fruit Flies / Gnats
Drain flies, fruit flies, and fungus gnats breed in organic matter — overripe fruit, drains with organic buildup, or moist soil. The solution is source elimination and sanitation, not chemical treatment.
What to do: Remove rotting organic material, clean drains with enzyme cleaner, and fix moisture issues.
Crane Flies & Grasshoppers
Crane flies (leatherjackets) and grasshoppers are outdoor, turf-related pests. Crane fly larvae damage turf grass and are treated agronomically; grasshoppers are migratory and require regional management.
Who to call: A licensed lawn care service with turf insect programs.
Medical Conditions: Lice, Mites & Scabies
Head lice, body lice, pubic lice, scabies mites, and demodex mites are human medical issues. Treatment requires prescription medications and medical guidance — not pest control chemicals.
Who to call: Your primary care physician, urgent care clinic, or pharmacist.
What We Do Handle
Looking for something we actually treat?
Our services cover the most common residential and commercial pest issues across Wisconsin — from ants and roaches to bed bugs, rodents, wasps, mosquitoes, fleas, and ticks.
General Pest Control
Ants, roaches, spiders, silverfish, earwigs, and more
Mosquito Control
Seasonal outdoor treatments for yards, patios, and shrub areas
Flea & Tick Treatment
Yard and interior treatments to protect pets and families
Perimeter Pest Control
Exterior barrier treatments around foundations and entry points
Emergency Pest Control
Fast intake for urgent pest issues — wasps, rodents, bed bugs
Full Covered Pest List
See every pest we treat and how we handle each situation
Not Sure? Just Ask.
We'll tell you honestly if we can help.
Call or fill out the form. If your issue is outside our scope, we'll let you know immediately and point you toward the right resource — no runaround.
Common Questions About Our Exclusions
Does Preme Pest Control treat honeybees?
No. We do not treat honeybees. Honeybees are protected pollinators critical to Wisconsin's ecosystem and agriculture. We recommend contacting a local beekeeper or bee removal specialist for live colony relocation.
Do you treat raccoons, squirrels, or other wildlife?
No. We do not provide wildlife removal for raccoons, squirrels, chipmunks, woodchucks, snakes, or lizards. Contact a licensed wildlife removal company or your local animal control department. The Wisconsin DNR maintains a list of licensed wildlife control operators.
Do you treat drain flies or fruit flies?
No. Drain flies and fruit flies are not included in standard pest control service. These breed in organic matter — overripe fruit, drain buildup, or moist soil — and the solution is source elimination: removing breeding material, cleaning drains with an enzyme cleaner, and fixing moisture issues.
Do you treat mites or scabies?
No. We do not treat mites of any kind (including bird mites, rodent mites, clover mites, or spider mites) as a standalone service, nor do we treat scabies. Scabies is a human skin condition caused by the Sarcoptes scabiei mite and requires prescription medication from a physician, not pest control treatment.
Why don't you treat lawn pests like grubs and aphids in this list?
Most lawn pests require agronomic treatment programs that differ from structural pest control. That said, we do offer grub control and surface insect control as dedicated lawn care services. The exclusions listed here refer to lawn aphids, snails, slugs, chiggers, and chinch bugs within the context of standard pest control service.
What happens if I call about something on the exclusion list?
We'll let you know right away and do our best to point you toward the right specialist. We'd rather help you find the correct resource quickly than take your money for something we can't properly treat.
Explore Our Services